England 18/04/2013 – Customer service and satisfaction has always been at the core of Quadra Solution’s ethos, so they were especially pleased to gain recognition for this area of their business.
Anyone who visits the Quadrasol.co.uk site will see a new accreditation badge. Following a recent audit, they have been awarded ISO 9001 accreditation, so can now advertise this fact to the world and are doing so via their website. Those who have worked with, and used,Quadrasolin the past are not at all surprised by this award.The company has a reputation for excellent customer service within its sector.
In fact, their close relationship to their customer has been critical to their success. They have been providing and developing CAD based and other PCB solutions for 14 years now. Today, they are one of the leading CAD and PCB systems providers.
This has only been possible because they have gained an in depth understanding of what a range of firms need from the PCB systems that they sell. To achieve this level of understanding they have had to build close working relationships with their customers.
As a result of the company’s existing ethos and polices achieving the ISO 9001 Accreditation was relatively easy, in virtually every area they already met the standard. ISO auditors were able to map their processes and determinethat the firm met the extremely high and stringent ISO 9001 standards.
Their director Steve Dobson said “We’re very proud to have gained this accreditation which recognises our ongoing commitment to customer satisfaction and also demonstrates our team’s efforts in delivering high quality customer service at all times”.
Quadrasol plan even closer working relationships
Having achieved this very prestigious accreditation the firm will not simply sit back and relax. Instead, they will do what they have always done and look for ways to improve the service they offer still further. Quadrasol will continue to find the best CAD solutions and market them across numerous sectors. Their training programmes are constantly being honed to stay current and relevant. They already offer a full PCB design service, which they are working hard to make this service even more flexible and accessible.
Quadra Solutions Ltd
Ewbank House, Cannon Street
Accrington, Lancashire, UK
Zip: BB5 1NJ
Tel: +44 (0)1254 301 888