CR2 is delighted to announce that it has successfully completed a project with ANZ to enable the acceptance of UnionPay cards through the ANZ ATM and merchant terminal POS networks. ANZ is a leading super-regional bank represented in the key markets of Australia and New Zealand, Asia and the Pacific with more than 5 million customers and assets of over AUD$247 billion. UnionPay is the world’s fastest growing global payment network, operating in 150 countries with over 4.5 billion cards currently in circulation.
The first phase of this project has gone live in Australia within the last month, seeing ANZ continue to enhance its reputation for innovation by becoming the first Australian bank and the first bank in the Southern hemisphere to accept contactless and EMV enabled UnionPay cards. The second phase, which will be implemented later this year, will see ANZ accepting UPI cards across the entire Oceania and APAC region.
CR2’s card management acquiring solution is helping ANZ to acquire, recognise, and treat transactions for cards issued by UPI, routing the right transaction to the right network. This allows UnionPay cardholders to make payments at any accepting merchant, or withdraw cash from an ANZ ATM across Asia with their UPI card. CR2 continues to provide ANZ with a switching and processing solution, which is robust, precise and fast, letting UPI cardholders enjoy hassle free transactions when traveling throughout Asia Pacific.
ANZ China CEO Charles Li said, “As Australia’s largest bank in China, ANZ is pleased to be able to provide wider UnionPay card payment options to our customers as they travel throughout the region.”
Justene McDowell, Director of Cards and Payments Global Programs at ANZ, mentioned, “At ANZ, we continue to offer our customer the best possible experience and services when travelling internationally as well as when at home. As such, giving them the convenience to use UPI cards at ANZ ATMs and accepting merchant terminals fits in with our super regional strategy and customer focus.”
Lance Gourlay, Corporate Accounts Director at CR2, commented, “We are privileged to be partnering with ANZ in driving this innovative acceptance of UPI cards. ANZ and CR2 have a longstanding and successful relationship, which has allowed us to work together in offering customers choice, convenience and flexibility. We hope to continue moving forward with ANZ in enabling the best possible user experience and the provision of market leading
services.”
About CR2
CR2 works with banks to reduce costs and increase revenues through best of breed self-service delivery. CR2’s multichannel platforms deliver a complete suite of integrated channels including ATM, POS, Internet, Mobile, Kiosk and IVR through one single unified self-service platform. As a result, it provides a consistent user experience and a consolidated view of all customer account information at all customer touch points. Headquartered in Ireland, CR2 has a network of offices across Europe, Africa, the Middle East and Asia.
